Business Intelligence Tech Lead

Job Description

ClassWallet, a leading financial technology company in the United States, is seeking to hire a Business Intelligence Tech Lead to join our team.

ClassWallet is a financial technology company serving agencies delegated responsibility to manage public funds. Agencies use ClassWallet to get public funds to the right people, and ensure the funds are used for the right purpose. ClassWallet’s suite of products and services empowers agency administrators to dramatically increase efficiency of funds distribution and spend compliance, reduce programmatic costs, maximize the full potential impact of the program, and satisfy the needs and expectations of policymakers, constituents and public reporting. ClassWallet has processed over $3.5 Billion to date and serves public agencies across 33 states.

The Company has developed an industry-defining digital wallet solution which has gained rapid traction among state and local agencies and school districts across America. ClassWallet ranks as the 61st fastest growing software company on the prestigious Inc. 5000 list of fastest-growing private companies and the 21st fastest growing financial technology company on the Deloitte Technology Fast 500 in 2023.

While the Company delivers immense business value, the social impact of ClassWallet is a fabric that runs through its mission and corporate culture. As a result of ClassWallet’s innovation, public programs run with exponentially more efficiency and the impact and breadth of the programs for the individuals they serve is dramatically higher. This mission compliments the Company mission-based culture with focus on gratitude and work-life balance.

About the Role

At ClassWallet, we are redefining how public funds reach the people who need them. We are seeking a Business Intelligence (BI) Tech Lead to serve as the primary architect and visionary of our data platform. This is a role for a proactive technical leader who views data as a foundational strategic asset, not just a series of reports. 

Reporting to the Director of Architecture, you will own the critical intersection of data engineering and business insight, driving the continuous modernization and hardening of our data systems at every layer. Your work will ensure that our platform remains a source of truth, maintaining the highest levels of reliability and governance for our government partners. You will work as a high-impact leader to our engineering teams and collaborate closely with business stakeholders to align our overarching data strategy with deep, architectural implementation.

Requirements

The ideal candidate has deep experience with data and is someone who thrives in high-stakes environments, possessing a deeply proactive "engineer" mindset.

• Leadership & Collaboration: Exceptional people leadership and communication skills, with the proven ability to influence engineering teams and partner with DevOps, Product and Architects to plan and execute complex replatforming activities. Candidates with a proven track record of architecting systems to meet rigorous compliance standards, specifically SOC2 Type 2 and GovRAMP are highly preferred.
• Data Modeling & Governance: Deep understanding of data modeling, data governance, data reliability, and process hardening.
• Cloud & Infrastructure: Expert-level proficiency in AWS environments and GitHub for version control and CI/CD integration.
• Data Stack & BI Platform Mastery:
• Warehousing: Deep expertise in data warehouse technologies like Snowflake and relational databases like MySQL.
• NoSQL: Knowledge of MongoDB or similar document-style databases.
• Orchestration: Hands-on experience with Airflow, Airbyte/Fivetran (or similar) for workflow management.
• Data Cloud: experience with onboarding and maintaining Snowflake and core modules. 
• BI Platforms: AWS Quicksight, Sigma, Tableau 
• Ingestion & Sync: Proficiency with data synchronization tools and real-time data ingestion patterns to ensure constant data visibility.
• Visualization: Advanced expertise in Sigma, Tableau and QuickSight to deliver actionable business insights.
• Documentation: Proven ability to create and maintain stringent, audit-ready documentation and produce non-complex, scalable technical solutions.
• CDP Management & Architecture: Own the technical implementation and maintenance of the CDP (e.g., Segment, MParticle, or a Composable CDP via Snowflake).
• Dashboarding & Visualization: Create self-service reporting in tools like Tableau, Sigma, AWS Quicksight to help stakeholders and Product teams track the customer journey.
• Data Pipeline Engineering: Design and maintain ETL/ELT pipelines that ingest first-party data from clients and third-party data from CRMs (Salesforce/HubSpot) and advertising platforms (Google/Meta Ads).

• Create and Maintain Data & BI Environments: Own the end-to-end creation and ongoing maintenance of development, staging, QA and production migration environments. 

Strategic Goals

Your success in this role will be defined by three key pillars:

• Platform Modernization & Scalability: Transform the BI stack into a modern platform that prioritizes governance and security. You will implement non-complex solutions that scale, ensuring our infrastructure is robust from the ground up to anticipate emerging business needs.
• Democratization & Business Partnership: Transform BI from a service provider into a continuous, architectural partner. You will work closely with business stakeholders to become the resident expert on our data, enabling the platform to be the primary driver of informed business decisions and democratizing data across the organization.

• Data Reliability as a Gold Standard: Position ClassWallet’s data integrity as a market differentiator. By maintaining an impeccable, hardened data environment, you enable the business to confidently pursue the most sensitive government contracts, knowing our data platform is the gold standard for transparency and control.

Benefits

ClassWallet is a positive, family-oriented team environment. Our focus is on encouragement, positive reinforcement, and gratitude. We work hard and are highly motivated to win but with a healthy perspective on life.

We offer an excellent salary and benefits commensurate with experience.

ClassWallet.com is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status.