Operations Manager

Job Description

About AI Acquisition

AI Acquisition is the global category leader in AI service-provider enablement. Operating globally, with the US as its primary market, our hybrid Platform-as-a-Service (PaaS) and AI marketplace model has achieved explosive growth by solving a critical pain point: connecting AI agencies with qualified enterprise opportunities at scale.

We combine proprietary AI orchestration tools with enterprise-grade SaaS infrastructure, delivering immediate value to agencies and SMBs worldwide.

We’re transforming how entrepreneurs build life-changing businesses by brokering AI tools to business owners eager to succeed. Positioned at the forefront of the $1.3 trillion AI revolution, we empower members to earn $500+ per hour with streamlined AI-powered systems.

Through our AI Agency Incubator, AI Accelerator, and AI Launchpad, we provide the systems, training, and support needed for rapid success.

Hear from Our Founder:

Jordan Lee, Co-Founder & Chairman, shares insights about the business: Watch here

Why Join Us?

We are a fast-growing, entrepreneurial company operating inside one of the fastest-growing sectors globally. You’ll work directly with founders and senior leadership in a high-performance environment where your operational decisions materially shape company growth.

This is not a corporate Director/Manager seat.

This is a rare opportunity to architect the operating engine of a scaling global business — with direct exposure to founder-level decision-making and long-term equity upside.

The Role

We are seeking a hands-on Chief Operating Officer (COO) to architect and lead our operational infrastructure as we scale.

This is not a corporate administrator role.

We are specifically looking for a builder - someone who has built or scaled an agency, operated inside high-growth startups, or acted as the operational right hand to a founder.

You must be comfortable:

• Creating structure from ambiguity

• Driving accountability across functions

• Translating founder vision into executable operational systems

• Operating in fast-paced, high-change environments

You will work directly with the founders to design and enforce the systems, reporting structures, and performance standards that support aggressive growth while protecting profitability and delivery quality.

What You’ll Do

• Architect the company’s operating system — workflows, reporting, accountability frameworks

• Translate founder strategy into operational roadmaps

• Streamline and refine internal systems from the ground up

• Identify bottlenecks early and implement decisive solutions

• Drive cross-functional alignment across delivery, talent, client success, and finance coordination

• Establish KPI dashboards and performance tracking across teams

• Protect margins by optimizing service delivery processes

• Lead and inspire a high-performance global team

• Enforce execution standards and operational discipline

• Build scalable systems that support growth without operational drag

Requirements

Experience

• 3+ years in operations, startup leadership, agency environments, consulting, SaaS, or high-growth businesses

• Proven track record building operational systems from zero (not just maintaining mature ones)

• Demonstrated experience scaling teams and driving measurable operational outcomes

• Former agency owners, startup operators, or founder right-hand leaders strongly preferred

Operational Expertise

• Deep understanding of service delivery economics and profitability

• Strong commercial acumen

• Experience managing cross-functional global teams

• Comfort with ambiguity and rapid change

Industry Background

Experience in one or more of the following:

Info, Ed-Tech, Consulting, SaaS, AI, Digital Agencies, or Tech-enabled service businesses

Technical Proficiency (Preferred but not required)

Familiarity with:

Zapier, Make.com, Apollo.io, Smartlead/Instantly, Front.com, automation workflows, KPI dashboards

Lean / Systems Thinking

Knowledge of Lean principles, performance management systems, or structured operational frameworks is a plus.

Strongly Preferred Background

• Former agency owner or operator

• Extensive startup experience

• Experience acting as second-in-command to a founder

• Proven history of scaling service-based businesses

• Experience building operational infrastructure in remote-first environments

This Role Is Likely Not a Fit If:

• You prefer structured corporate environments

• You require heavy direction to operate

• You are uncomfortable with ambiguity

• You optimize for stability over growth

• You have primarily inherited mature systems rather than built them

Benefits

What’s In It For You?

• Competitive compensation (negotiable based on experience and impact)

• Performance-based quarterly bonuses

• Equity / share scheme eligibility after 12 months based on performance

• Direct mentorship and exposure to founders

• Remote flexibility

• Relocation to Dubai may be supported for proven high performers once operational impact is demonstrated

How to Apply

If you are ready to build, scale, and operate at founder-level intensity — we’d love to hear from you.

Please submit:

• Your updated resume

• A short cover letter explaining why you are a strong operational fit

• A recorded video answering:

• Why did you apply for this role?
• What operational systems have you personally built or scaled?
• What were your day-to-day operational responsibilities?
• Why do you believe you are suited to operate at Sr. Manager/Director level in a high-growth environment?

Please highlight what you have personally built, scaled, or transformed operationally.