IT Technical Business Analyst (Remote) JP834

Job Description

Project Coordinator – Software Asset Management

We are seeking a Project Coordinator to support the development and implementation of governance and issue resolution processes for Software Asset Management and the creation of a certified software list for end‑user workstations. This role will focus on improving workflows, ensuring license compliance, and enhancing service delivery standards.

Responsibilities

• Collaborate with multi‑disciplinary teams to design and implement governance and issue resolution processes
• Research and evaluate technology trends to inform solution design
• Architect new IT services, develop solution papers, and test plans
• Evaluate current services and recommend remedial actions where required
• Assist in determining hardware/software requirements and support proof‑of‑concept rollouts
• Provide quality control on production implementations and communicate operational guidelines
• Review new service and technology requests, assess impacts, and recommend remediation
• Develop project plans, schedules, and estimates for architectural deployments
• Document technical recommendations and provide guidance to management and project teams
• Ensure change management processes are followed and risks/issues are tracked
• Provide reporting on project status, time tracking, and deliverables
• Leverage AI tools to increase efficiency and enhance project delivery outcomes

Qualifications

Candidates must meet one of the following:

• University graduation in business, management, or related discipline and 4 years of project coordination experience; OR
• Two‑year diploma in business, management, or related discipline and 6 years of project coordination experience; OR
• One‑year certificate in business, management, or related discipline and 7 years of project coordination experience; OR
• Eight years of project coordination experience

Experience Requirements

• Translating business requirements into detailed technical requirements in enterprise IT environments (5 years)
• Defining project scope and goals with business stakeholders (5 years)
• Developing project deliverables such as charters, business cases, briefing notes, status reports, risk logs, closures, and dashboards (5 years)
• Project management experience (5 years)
• Facilitating business process development and re‑engineering workshops (3 years)
• Managing multiple projects concurrently (5 years)
• Implementing IT solutions with resources from multiple teams or organizations (4 years)
• Drafting business and technical documentation (5 years)
• Gathering requirements from diverse stakeholders including vendors (3 years)
• Coordinating governance and issue resolution processes for Software Asset Management or catalogues in large environments (2 years)
• Coordinating IT infrastructure projects in enterprise environments (2 years)
• Building positive stakeholder relationships including executive level (5 years)
• Leading and facilitating stakeholder meetings (4 years)
• Leading change management and communication planning (5 years)
• Working in enterprise architecture environments (4 years)