FBS Program Manager III

Job Description

FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.

We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.

Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.

What to expect on your journey with us:

• A solid and innovative company with a strong market presence

• A dynamic, diverse, and multicultural work environment

• Leaders with deep market knowledge and strategic vision

• Continuous learning and development

Team Function
The Strategy Execution Team is responsible for translating strategic objectives into fully operationalized initiatives. This team plays a critical role in driving business transformation by ensuring that high‑level strategic plans are effectively implemented across the organization. Its mandate includes the operationalization of programs, establishing and maintaining execution governance, and enabling cross‑functional alignment so that strategic priorities are delivered consistently and efficiently.

Role Description
The Program Manager III is accountable for operationalizing programs from their initial definition through successful execution. This role coordinates all aspects of program delivery, ensuring that governance controls, best practices, and an effective operating model are established from the outset. Key responsibilities include developing and managing execution plans, overseeing financial tracking, coordinating resources, and identifying and mitigating risks. The Program Manager III also manages stakeholder communication and alignment, ensuring transparency and proactive issue resolution. Additionally, the role requires strong cross‑functional leadership across both business and IT workstreams, with a particular emphasis on IT governance to ensure that technical components are delivered in accordance with organizational standards and strategic goals.

Specifically, this role:

• Plans and controls day to day project activities and budgets
• Implements IT governance
• Manages customer relationships, enabling commitment
• Works with business unit to define needs and arranges appropriate resources
• Coordinates delivery of work from all suppliers for multiple projects / programs, including risk, quality, change management, schedule, and financial management
• Accountable for work development of work orders/cost estimates to/from suppliers
• Acceptance Criteria and User Acceptance Testing
• Monitors and manages achievement of SLA with suppliers and ISP
• Coordinates communication, escalation, and financial impact management, when SLAs are not met.

Requirements

• Over 6 years of experience in a similar role.
• Experience delivering programs in business transformation, execution governance, or operational implementation.
• Very nice to have: Experience delivering IT programs across areas such as application development, platform modernization, digital transformation, data and analytics initiatives, and cloud migration or optimization.
• Bachelor’s degree in IT, Business Administration, Computer Science, Engineering or related fields.
• Full professional proficiency in English.

Other Critical Skills

• Technical Acumen
• Stakeholder Management
• Vendor Management
• Detail Oriented
• Time Management
• Strategic Alignment
• AI and Automation

Software / Tool Skills

• Project Management Tools (Monday.com , Microsoft Project, Rally, etc.)
• Power Point
• Power BI (nice to have)
  

Benefits

This position comes with a competitive compensation and benefits package.

• A competitive salary and performance-based bonuses.
• Comprehensive benefits package.
• Flexible work arrangements (remote and/or office-based).
• You will also enjoy a dynamic and inclusive work culture within a globally renowned group.
• Private Health Insurance.
• Paid Time Off.
• Training & Development opportunities in partnership with renowned companies.