Sales Development Representative

Job Description

We’re looking for a Sales Development Representative to support outbound outreach and appointment setting for a growing operations-focused services company. This role is highly execution-driven and centered on consistent outbound calling, clear communication, and disciplined follow-up.

You will spend the majority of your day calling prospective customers, qualifying interest, and booking appointments for the sales or operations team. This is a performance-oriented role for someone who is comfortable on the phone, resilient with volume, and motivated by measurable output.

If you enjoy structured outreach, can maintain energy across high call volumes, and take pride in booking quality appointments, this role is a strong fit.

Why You’ll Want to Join

• You will be paid in USD (bi-monthly: every 15th and 30th)
• Up to 14 days of Paid Time Off annually (starting Day 1)
• Observance of Holidays per company guidelines
• 100% remote setup so you can work from anywhere
• Clear expectations with straightforward success metrics
• Opportunity to grow into broader sales or operations support over time

What You’ll Work On

Outbound Calling and Appointment Setting

• Make high-volume outbound calls to prospective customers using provided lists
• Clearly explain services and value propositions over the phone
• Qualify interest and book appointments for follow-up conversations
• Handle objections calmly and professionally
• Maintain consistent call activity throughout the workday

Lead Management and Follow-Up

• Log call outcomes accurately in the CRM or tracking system
• Follow up with prospects who request callbacks or additional information
• Keep lead records organized and up to date
• Coordinate with internal teams to ensure booked appointments are properly handed off

Process Adherence and Reporting

• Follow calling scripts, talk tracks, and outreach guidelines
• Meet daily and weekly activity targets for calls and appointments booked
• Flag common objections, questions, or issues to help improve outreach effectiveness

What You Bring

• Prior experience in telemarketing, outbound sales, or appointment setting
• Strong spoken English with a clear, confident phone presence
• Comfort making calls for extended periods throughout the day
• Resilience with rejection and ability to stay focused under repetition
• Reliable work habits and consistency with daily outreach volume
• Basic familiarity with CRMs or call tracking tools

Nice to Have

• Experience calling B2B prospects
• Background in service-based or operations-focused businesses
• Experience working remotely in a structured sales environment

How to Apply

Please include:

1. Your updated resume
2. A short 1–2 minute Loom video introducing yourself and describing your experience with outbound calling or appointment setting

Only candidates who submit a Loom video will be considered.

If you are comfortable on the phone, disciplined with outreach, and motivated by booking real conversations that move the business forward, this role offers clear expectations and steady demand for consistent performance.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

1. Initial Application - Submit your application and complete our prequalifying questions
2. Video Introduction - Record an video introduction to showcase your communication skills and work experience
3. Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
4. Recruitment Interview - Initial screening with our talent team
5. Executive Interview - Meet with senior leadership to discuss role alignment
6. Client Interview - Final interview with the client team you'd be supporting
7. Background & Reference Check - Professional reference verification
8. Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.