Lead, People Business Partner (PBP)

Job Description

Who we are

Moniepoint Group is the fastest growing Fintech in Africa, as just ranked by Financial Times in 2024. Our mission is to drive financial inclusion and bring happiness to hundreds of millions of small businesses and individuals in Africa, by building Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools.

We are Nigeria’s biggest merchant acquirer, and one of the biggest digital banks, with over 15 million customers, and 3,500+ team members. We are on an exciting journey of growth, and we are now looking for a passionate, experienced people leader to build and drive our global talent and performance management strategy across the entire company.

Job Purpose

The Lead, People Business Partnership acts as a strategic connector between enterprise people strategy and business execution.

This role partners with senior business leaders to design and implement people initiatives that strengthen performance, engagement, and organizational capability.

Working closely with COEs and the broader People leadership team, the Lead ensures that workforce plans, leadership effectiveness, and change programs are delivered with consistency, insight, and measurable business impact.

Key Responsibilities

• Partner with business leaders to operationalize people plans, ensuring alignment with organizational goals and talent priorities.
• Manage day-to-day employee lifecycle matters in partnership with People Operations and Employee Relations.
• Coach line managers on performance management, feedback, and team engagement.
• Analyze people metrics (attrition, engagement, performance) to identify local trends and propose solutions.
• Support organizational design, workforce planning, and change initiatives.
• Collaborate with COEs (Talent Management, Total Rewards, Learning, ER) to deliver enterprise programs into business units.
• Act as a culture champion, driving inclusion and accountability through daily interactions.

Qualifications

• 5–7 years HR experience, including 3+ years in HRBP or advisory role.
• Proven capability managing multiple business units or teams.
• Sound understanding of HR processes and labor regulations.
• Analytical mindset with ability to interpret data trends.

Preferred Qualifications

• Experience in fintech, banking, or digital environments.
• Exposure to organization-wide HR transformation or scaling initiatives.

About You

• You’re a strategic operator who balances business acumen with people insight.
• You see patterns in data, behaviors, and structure — and use them to shape decisions that build capability and performance at scale.
• You’re confident in influencing senior leaders, framing complex people issues in business terms, and driving clarity where ambiguity exists.
• You’re a coach and connector — developing PBPs to think critically, partner strategically, and deliver with empathy and precision.
• You collaborate fluidly across COEs, ensuring that enterprise initiatives translate into meaningful impact on the ground.
• You’re known for your sound judgment, calm under pressure, and ability to hold leaders accountable while strengthening trust.
• Above all, you elevate the people function — turning strategy into measurable outcomes that advance both culture and commercial success.

What Success Looks Like

• You are recognized as a strategic partner on the senior leadership team for your assigned business units, shaping the long-term organizational and talent strategy.
• You have designed and implemented business unit-specific people strategies that demonstrably contribute to achieving core business objectives (e.g., market expansion, product innovation, operational efficiency).
• Your influence extends to shaping company-wide HR policy and program design, providing crucial business context and feedback to Centers of Excellence (COEs).
• You have successfully led the end-to-end deployment of multiple COE-led strategic initiatives across your business units, ensuring high-quality execution, sustained adoption, and demonstrable positive impact on key people metrics.
• You have a high-performing People Business Partner (PBP) team or support staff that you mentor, develop, and delegate effectively to, ensuring consistent, high-quality HR support for the business.
• Your proactive people risk mitigation and strategic workforce planning result in a highly stable, engaged, and optimally structured talent base that is ahead of the curve in meeting future business needs.