Kyivstar

Product Designer (Web)

Job Description

Kyivstar.Tech is looking for a Product Designer (Web) to evolve a high-traffic website and ship responsive experiences for both desktop and mobile. You’ll be embedded in a cross-functional product team and influence the product’s trajectory through evidence-based design.

About us
Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City. We are a subsidiary of Kyivstar, one of Ukraine’s largest telecom operators.
Our mission is to build technological solutions and products that unlock business potential and meet users’ needs.
Over 500+ KS.Tech specialists work across mobile and web solutions, including design, development, support, and technical maintenance of high-performance systems and services.



What you will do:
  • Discover user needs through research and analytics, and translate insights into clear design directions
  • Frame problems with Product Management: hypotheses, scope, and success metrics
  • Apply Service Design thinking to keep the web experience cohesive within the end-to-end service and key handoffs (including assisted/offline touchpoints), without owning those channels
  • Align with adjacent teams (e.g., retail, contact center, operations) on handoffs and constraints so website journeys connect smoothly with assisted/offline steps
  • Collaborate daily with engineers and Product Management within the cross-functional product team to explore, evaluate, and refine solutions
  • Design responsive web experiences across desktop and mobile breakpoints (and tablet where applicable): layout, content hierarchy, and interaction behavior
  • Shape and evolve the website information architecture (navigation, sitemap, taxonomy)
  • Create core UX artifacts (user flows, wireframes, site maps) and prototypes to communicate structure and behavior
  • Plan and run usability tests, synthesize findings, and iterate designs based on evidence
  • Use and contribute to the design system (components/variants/tokens), and document key decisions and reusable patterns
  • Collaborate with content design / UX writing to improve page structure, messaging, and microcopy
  • Apply accessibility fundamentals (WCAG basics) and web implementation constraints (HTML/CSS feasibility)
  • Support implementation through release with engineers, review outcomes post-launch, and iterate based on feedback and metrics

    • Qualifications and experience needed:
  • A minimum of 3 years in a UX/UI design role or related capacity
  • Strong experience designing responsive web interfaces for desktop and mobile; portfolio cases should demonstrate breakpoint thinking and information hierarchy
  • Hands-on experience using and contributing to design systems (components, variants, tokens, and guidelines)
  • Practical understanding of product design processes (Discovery/Delivery): problem framing, hypotheses, success metrics, and working within a cross-functional product team with PO/BA/engineers on requirements and acceptance criteria
  • Strong Service Design mindset and practical use of tools (journey maps, service blueprints) to design web experiences as part of a cohesive end-to-end service
  • Proficiency in Figma (Auto Layout, components, variants, and libraries)
  • Experience with prototyping tools (e.g., Figma, Framer)
  • Basic understanding of web accessibility (WCAG fundamentals) and web implementation constraints (HTML/CSS)
  • Experience working within an Agile or Scrum development framework
  • English proficiency at an Intermediate level or above
  • Fluent written and spoken Ukrainian
  • A foundational understanding of Customer Development is considered a significant advantage

    • What we offer:
  • Office or remote — it’s up to you. You can work from anywhere, and we will arrange your workplace
  • Remote onboarding
  • Performance bonuses for everyone (annual or quarterly — depends on the role)
  • We train employees: with the opportunity to learn through the company’s library, internal resources, and programs from partners
  • Health and life insurance
  • Wellbeing program and corporate psychologist
  • Reimbursement of expenses for Kyivstar mobile communication

    • Apply Now
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