Polish-Speaking Customer Service for Hotel Reservations Department in Greece
- Patrique Mercier Recruitment By Cyriel
Job Description
Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for Polish-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives! If you are passionate about travel and hospitality and enjoy assisting customers in making memorable experiences, this position is perfect for you. You will be responsible for assisting Polish-speaking clients with their inquiries related to hotel reservations, ensuring they receive exceptional support while planning their trips. Become a part of a vibrant team dedicated to providing outstanding service in the hospitality sector!
Your Responsibilities
- Deliver exceptional customer service to Polish-speaking clients via phone, email, and live chat.
- Assist customers with hotel reservations, address inquiries, and resolve issues effectively.
- Maintain a friendly and professional demeanor in all customer interactions.
- Document customer interactions accurately to contribute to service improvements.
- Collaborate with team members and hotel partners to ensure a seamless customer experience.
- Engage in training sessions to stay updated on the latest industry trends and best practices in hospitality.
Requirements
- Fluency in Polish (both written and spoken) is essential.
- Your nationality and native language must be clearly stated in your application.
- A strong commitment to providing outstanding customer service.
- Previous experience in customer service or hospitality is beneficial, but not required.
- Excellent communication and problem-solving skills.
- Ability to work both independently and collaboratively as part of a team.
- Positive attitude and proactive approach to customer satisfaction.
- Willingness to learn and grow within a supportive and enthusiastic work environment!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...
