Patrique Mercier Recruitment By Cyriel

Portuguese Speaking Customer Service for Hotel Reservations Department in Greece

  • Patrique Mercier Recruitment By Cyriel

Job Description

Patrique Mercier Recruitment ES is thrilled to announce an outstanding opportunity for Portuguese-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives! If you have a passion for travel and hospitality and enjoy helping customers secure their ideal accommodations, this role is tailored for you. You will assist Portuguese-speaking clients with their inquiries related to hotel reservations, ensuring they have a seamless and enjoyable booking experience. Join a dedicated team committed to providing exceptional hospitality!


Your Responsibilities

  • Provide exceptional customer support to Portuguese-speaking clients through phone, email, and live chat.
  • Efficiently manage customer inquiries, assist with hotel bookings, and resolve any issues that may arise.
  • Maintain a friendly and professional demeanor in all interactions with customers.
  • Document customer interactions accurately to assist in enhancing service delivery.
  • Collaborate with team members and hotel partners to ensure an unparalleled customer experience.
  • Participate in ongoing training to stay updated on hospitality trends and best practices.

Requirements

  • Your nationality and native language must be clearly stated in your application.
  • Fluency in Portuguese (both written and spoken) is essential.
  • A strong commitment to delivering exceptional customer service.
  • Previous experience in customer service or hospitality is advantageous, but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to work independently as well as collaboratively within a team.
  • Proactive attitude with strong problem-solving abilities.
  • Willingness to learn and grow within a vibrant and supportive work environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...