Patrique Mercier Recruitment By Cyriel

Portuguese Speaking Customer Service for Online Retail Department In Greece

  • Patrique Mercier Recruitment By Cyriel

Job Description

Patrique Mercier Recruitment ES is delighted to offer an exciting opportunity for Portuguese-speaking individuals to join the Online Retail Department in Greece as Customer Service Representatives! If you have a passion for e-commerce and love providing exceptional customer experiences, this role is made for you. You will assist Portuguese-speaking customers with their inquiries related to online retail products, ensuring that they have a seamless shopping experience. Become a vital part of a dynamic team that values your contributions and supports your growth!


Your Responsibilities

  • Deliver outstanding customer service to Portuguese-speaking clients through phone, email, and live chat.
  • Efficiently handle customer inquiries and complaints, providing comprehensive product information.
  • Maintain a positive and professional demeanor while assisting customers.
  • Document customer interactions accurately to help improve service quality.
  • Collaborate with team members and other departments to resolve customer issues effectively.
  • Participate in continuous training to enhance product knowledge and customer service skills.

Requirements

  • Fluency in Portuguese (both written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
  • A strong commitment to providing excellent customer service.
  • Previous experience in customer service or retail is a plus, but not essential.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively within a team.
  • Proactive attitude with strong problem-solving abilities.
  • Willingness to learn and grow within a supportive and dynamic work environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...