Dutch Speaking Customer Service for Online Retail Department anywhere in Greece

Job Description

Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for Dutch-speaking individuals to join the Online Retail Department as Customer Service Representatives, with the flexibility to work from anywhere in Greece! If you are passionate about e-commerce and enjoy supporting customers, this role is ideal for you. You will assist Dutch-speaking clients with their inquiries regarding online retail products, ensuring they have a seamless shopping experience. Join our dynamic team and contribute to delivering exceptional service in the online retail sector!

Your Responsibilities

• Provide outstanding customer service to Dutch-speaking customers through phone, email, and live chat.
• Address customer inquiries, resolve issues, and offer assistance with product-related questions.
• Maintain a positive and professional demeanor in all customer interactions.
• Accurately document customer interactions to support ongoing service improvements.
• Collaborate with team members and other departments to enhance the customer experience.
• Participate in training and development sessions to stay updated on products and customer service practices.

Requirements

• Fluency in Dutch (both written and spoken) is essential.
• A strong commitment to delivering excellent customer service.
• Previous experience in customer service or retail is advantageous, but not essential.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a remote team.
• Proactive approach to problem-solving and customer satisfaction.
• Willingness to learn and grow within a flexible and supportive work environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...