Dutch Speaking Customer Service Agent For Canon - Work In Greece

Job Description

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Agent for Canon, one of the world's leading imaging solutions providers. This role presents a unique opportunity to work in Greece, where you will support Dutch-speaking customers, providing them with exceptional service and assistance with their Canon products.

Responsibilities

• Assist Dutch-speaking customers via phone, email, and chat, addressing inquiries related to Canon products and services.
• Provide detailed information on product features, usage, and troubleshooting assistance.
• Resolve customer complaints and issues professionally, ensuring a high level of satisfaction.
• Document all customer interactions clearly and accurately in the CRM system for future reference.
• Collaborate with internal teams to ensure customer concerns are addressed and resolved.
• Stay updated on new products, promotions, and industry trends to offer informed support to clients.

Requirements

• Fluency in Dutch (both written and spoken); proficiency in English is advantageous.
• Previous experience in customer service, preferably with technology or imaging products.
• Strong communication skills and a passion for providing excellent customer service.
• Ability to troubleshoot technical issues and provide effective solutions.
• Proficient in using CRM systems and standard office applications.
• Self-starter with the ability to work independently in a remote environment.
• Interest in photography or imaging products is a plus.

Benefits

1. Competitive Monthly
2. Monthly Performance Bonus
3. Fully Paid Training
4. Health Insurance
5. 2 Extra Salaries Per Year
6. And Much More...