Staff Software Developer, AI Platform

Job Description

What you will be doing

Define and evolve the technical architecture of Caseware’s agentic AI platform, ensuring it supports safe, scalable, and reusable AI capabilities 

Design and build core platform components and abstractions, including agent execution models, RAG pipelines, grounding connectors, orchestration patterns, and reusable runtime primitives 

Act as a technical leader across teams, influencing architectural decisions through design reviews, RFCs, and hands-on collaboration 

Partner with QA, domain SMEs, and product teams to enable robust observability, reliability, and quality of LLM-based systems through platform-level instrumentation and monitoring 

Translate emerging AI and cloud technologies into practical platform capabilities, leading proof-of-concepts that inform roadmap and architectural decisions 

Establish and promote platform standards and best practices to improve consistency, security, and maintainability across AI-powered systems 

Drive operational excellence by identifying systemic risks and eliminating root causes that impact reliability, performance, or cost 

Partner with DevOps, DevSuccess, and Security teams to evolve CI/CD pipelines, deployment strategies, and production safeguards 

Mentor senior and junior engineers through code reviews, design discussions, and technical guidance 

Participate in production support as a senior escalation point, leading root cause analysis and driving preventative improvements 

What you’ll bring

8+ years of professional software engineering experience, with demonstrated impact beyond a single team 

2–4+ years of hands-on experience with LLM-powered systems in production, including RAG, agent orchestration, or similar AI-enabled architectures 

Experience delivering cloud-native systems on AWS, with familiarity around scalability, reliability, security, and cost management 

Proven experience designing and evolving shared platforms or infrastructure used by multiple teams 

Solid software engineering fundamentals and the ability to balance delivery with long-term platform health 

Strong communication skills and the ability to influence technical direction across teams 

Strong English language communication and collaboration skills

Nice to have

Experience operating systems in regulated or compliance-heavy domains 

Familiarity with accounting, auditing, or financial workflows 

Technology stack you’ll work with

Backend & Platform: TypeScript, NestJS, Python 

Cloud & Infrastructure: AWS EKS, AWS Lambda, AWS Bedrock, AWS AgentCore 

Search & Retrieval: AWS OpenSearch Serverless 

Document & Data Processing: AWS Textract, DynamoDB, S3 

AI Evaluation & Observability: LangFuse, LangSmith (or equivalent) 

AI-assisted development tools: GitHub Copilot, AWS Kiro 

Developer Tooling: GitHub, GitHub Actions, Nx Monorepo 

Collaboration: Jira, Confluence, Microsoft Teams, Outlook 

Perks & Benefits

¨Contrato a termino Indefinido¨ with all the legal benefits

Prepaid Medicine

Life insurance and funeral assistance

Internet allowance

Home office stipend

Competitive compensation — above the market average

100% remote work environment and an excellent work-life balance

Opportunity to work for a growing global SaaS leader company

A culture that promotes independence, innovation, trust, and accountability

Open space to be creative, innovative and strategize for the future

Mentorship by highly experienced professional 

Budget for training, we want you to grow

5 Personal Time Off days per year

Sick Leave Top up to total 100% of salary paid by the employer from Day 3 to 90. 

Recognition Award, additional paid time off in recognition of the corresponding year of service

Upgrade vacation starting at 5 years of service