French Speaking Customer Service for Online Retail Department In Greece
- Patrique Mercier Recruitment By Cyriel
Job Description
Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for French-speaking individuals to join the Online Retail Department in Greece as Customer Service Representatives! If you are passionate about e-commerce and dedicated to providing exceptional support, this role is perfect for you. You will assist French-speaking customers with their inquiries related to online retail products, ensuring they have a pleasant and hassle-free shopping experience. Join our vibrant team and be part of an organization that values commitment, excellence, and customer satisfaction!
Your Responsibilities
- Provide outstanding customer service to French-speaking clients through multiple channels, including phone, email, and live chat.
- Respond to customer inquiries, resolve issues, and provide detailed information about products and services.
- Maintain a positive and professional demeanor during all customer interactions.
- Document customer interactions accurately and contribute to improving overall service quality.
- Collaborate with team members and other departments to enhance customer satisfaction.
- Participate actively in training sessions to keep updated on product knowledge and best practices in customer service.
Requirements
- Fluency in French (both written and spoken) is essential.
- Strong commitment to providing excellent customer service.
- Previous experience in customer service or e-commerce is an advantage, but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive approach to problem-solving and customer challenges.
- Ability to work independently and in a collaborative team environment.
- Willingness to learn and grow within a dynamic and supportive workplace!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...
