French Speaking Customer Support for Subscription-Based Services Department
- Patrique Mercier Recruitment By Cyriel
Job Description
🌟 Join Our Team at Patrique Mercier Recruitment ES! We are excited to announce an opening for a French Speaking Customer Support representative for our Subscription-Based Services Department. If you are fluent in French and have a passion for providing top-notch customer support, we would love to hear from you!
In this key role, you will assist French-speaking customers with their inquiries related to subscription-based services, ensuring they have a positive and seamless experience. If you are looking to make an impact while working in a supportive and dynamic environment, this opportunity is perfect for you!
Your Responsibilities
- Deliver exceptional customer support to French-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries regarding subscription plans, billing issues, and service features.
- Maintain accurate records of customer interactions and transactions in our CRM system.
- Collaborate with team members to achieve service goals and enhance customer satisfaction.
- Participate in ongoing training to stay informed about product updates and service enhancements.
Requirements
- Fluency in French (written and spoken) is essential. Your native language and your nationality should be clearly stated in your C.V. and/or Cover Letter.
- Strong commitment to delivering high-quality customer service.
- Prior experience in customer support is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong problem-solving skills and attention to detail.
- Ability to adapt to a fast-paced environment and manage multiple tasks effectively.
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...
