Patrique Mercier Recruitment By Cyriel

French Speaking Customer Service for Hotel Reservations Department in Greece

  • Patrique Mercier Recruitment By Cyriel

Job Description

Patrique Mercier Recruitment ES is thrilled to present a remarkable opportunity for French-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives! If you are passionate about travel and hospitality and enjoy providing exceptional customer service, this role is perfect for you. You will assist French-speaking customers with their hotel reservations and inquiries, ensuring they have a wonderful experience while planning their stays. Be part of a dynamic team that values professionalism and customer satisfaction!


Your Responsibilities

  • Provide outstanding customer support to French-speaking clients through phone, email, and live chat.
  • Handle customer inquiries related to hotel reservations, including changes and cancellations.
  • Maintain a friendly and professional demeanor in all interactions with customers.
  • Accurately document customer interactions to support continuous service improvements.
  • Collaborate with team members and hotel partners to ensure optimal customer experiences.
  • Engage in training sessions to stay updated on hospitality trends and best practices.

Requirements

  • Your native language and your nationality should be clearly stated in your C.V. and/or Cover Letter.
  • Fluency in French (both written and spoken) is essential.
  • A strong commitment to delivering excellent customer service.
  • Previous experience in customer service or hospitality is a plus, but not mandatory.
  • Exceptional communication and interpersonal skills.
  • Ability to work independently and collaboratively within a team environment.
  • Positive attitude and proactive approach to customer satisfaction.
  • Willingness to learn and grow within a vibrant and supportive working atmosphere!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...