Salesforce Administrator (Remote)

Job Description

Job Title: Salesforce Administrator

About the Client: Our client is a long-standing company that provides technology solutions to businesses across the U.S. They focus on making tech easier to manage by offering reliable support and practical services tailored to each client's needs. With decades of experience and a strong team of experts, they've built a reputation for helping organizations work smarter and more efficiently.

Overview: We're looking for a Salesforce Administrator to manage and optimize our Salesforce. You'll handle administration, automation, and reporting to ensure the system runs smoothly and supports business processes.

Key Responsibilities: 

• Salesforce Administration & Support
  • Maintain and support our Salesforce instance for 400+ users across Sales and Service Cloud.
  • Perform day-to-day administrative tasks including user account creation, profile and role management, permission sets, and password resets.
  • Manage objects, fields, page layouts, record types, and other configuration settings to ensure Salesforce aligns with business needs.

• Automation & Process Improvement

  • Build and maintain automation processes using Flows, Approval Processes, Validation Rules, and Workflow Rules.
  • Identify opportunities to streamline processes and improve system efficiency.
  • Collaborate with business stakeholders to gather requirements and translate them into Salesforce solutions.

• Reporting & Analytics

  • Create, maintain, and optimize reports and dashboards to provide actionable insights for sales, service, and leadership teams.
  • Ensure data integrity and consistency across the Salesforce platform.

• System Deployment & Maintenance

  • Manage change sets and deployment processes across environments (Sandbox Production).
  • Monitor system performance, conduct regular audits, and recommend improvements.
  • Ensure compliance with Salesforce best practices and organizational policies.

• Collaboration & Support

• Act as the first point of contact for Salesforce-related inquiries and issues.
• Partner with cross-functional teams to implement new features and support ongoing initiatives.
• Provide user training and documentation to enhance adoption and system proficiency.

Qualifications: 

• 3 to 5 years of hands-on Salesforce administration experience in Sales Cloud and Service Cloud.
• Strong knowledge of Salesforce features including Objects, Fields, Page Layouts, Record Types, Profiles, Roles, Permission Sets, Validation Rules, Flows, and Approval Processes.

• Experience creating and maintaining reports and dashboards.

• Familiarity with change sets, deployment processes, and environment management.

• Strong analytical and problem-solving skills.

• Excellent communication skills and ability to work with business stakeholders.

• Salesforce Administrator Certification (ADM 201) is nice to have

• Additional certifications (e.g., Advanced Administrator, Platform App Builder) are a plus.

Schedule: Night Shift (US Time)

Setup: This is a remote (work-from-home) position open to candidates based anywhere in the Philippines.

Why Join STAFFVIRTUAL?

• Competitive compensation and benefits package
  • HMO coverage starting on Day 1 with free dependent coverage
  • De minimis and allowances
  • Paid time offs
• Company-provided work setup (laptop, monitor, accessories)
• Training, career growth, and global exposure
• A collaborative and supportive team culture

If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, wed love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!