Remote Client Support Specialist

Job Description

We're looking for a Remote Client Support Specialist to help ensure our clients feel supported, informed, and taken care of every step of the way. This role focuses on clear communication, thoughtful follow-through, and keeping things running smoothly behind the scenes.

If you're someone who enjoys helping others, staying organized, and working independently, this could be a great fit. The position is fully remote, offers flexible scheduling, and includes training—so no previous industry experience is required.

What You'll Be Doing

Respond to client questions through email, phone, and messaging platforms

Assist with scheduling, coordination, and service-related requests

Share accurate, easy-to-understand information based on client needs

Maintain clear and organized client records

Follow up to ensure tasks are completed and clients feel supported

Use internal tools and systems to manage daily responsibilities

What We're Looking For

• Strong written and verbal communication skills

• Reliable, detail-oriented, and well organized

• Comfortable working independently in a remote environment

• Open to learning new systems and workflows

• Professional, consistent, and client-focused

Experience in customer service, admin support, hospitality, or retail is helpful but not required.

What You'll Receive

• Fully remote position

• Flexible scheduling based on availability

• Structured onboarding and paid training

• Ongoing guidance and access to resources

• Opportunities to build transferable professional skills

Schedule

• Flexible — aligned with your availability

Why This Role Is a Good Fit

This role offers a reliable, flexible opportunity to build valuable communication and coordination skills while maintaining balance with your personal and professional priorities. You'll be supported, trained, and set up for success from day one.