Chinese Speaking Customer Service Representative

Job Description

Chinese-speaking Customer Service Representative

Location: Remote (Greece)
Salary: €1,500 gross/month

Relocation Support Provided

About the Role

Are you a Chinese speaker and looking for a remote opportunity? Join an international customer support team supporting users of a global digital platform, while working comfortably from home within Greece.

This role offers paid training, long-term stability, and the opportunity to gain valuable international experience in a supportive and multicultural environment.

Key Responsibilities

• Provide customer support via phone, email, and chat

• Assist customers with account inquiries, bookings, changes, cancellations, and payments

• Resolve customer issues efficiently with a customer-focused approach

• Maintain accurate documentation and follow internal procedures

• Manage a high volume of customer interactions while ensuring quality

• Collaborate with remote team members to achieve service-level targets

Candidate Profile

• Chinese language: C1–C2 level 

• English: B2 level

• Strong communication, organization, and problem-solving skills

• Reliable, self-motivated, and able to work independently in a remote setup

What's in It for You?

• 100% remote work from Greece

• Competitive salary of €1500 gross/month

• Paid training and full onboarding

• International and inclusive work environment

• Career growth opportunities

• Healthy work–life balance with remote flexibility