Danish Speaking Customer Service for AI & Technology Company in Greece

Job Description

Mercier Consultancy MD is thrilled to present an exceptional opportunity for Danish Speaking Customer Service Representatives at a cutting-edge AI & Technology Company, located in beautiful Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a representative, you will assist clients in Danish, helping them navigate the company’s innovative AI solutions and addressing their inquiries.

Key Responsibilities

• Manage customer inquiries regarding AI products, technology solutions, and technical support via phone, email, and chat in Danish.
• Provide clear and accurate information about product features, benefits, and troubleshooting procedures.
• Assist customers with account management, software installations, and any technical issues they may encounter.
• Resolve customer complaints effectively, ensuring high satisfaction levels and fostering positive relationships.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with technical teams to address complex issues and improve service delivery.
• Stay updated on the latest advancements in AI and technology to provide comprehensive support.

Requirements

• Fluency in Danish (both written and spoken) is essential; knowledge of English is advantageous.
• Prior experience in customer service, particularly in the technology or AI sector, is preferred.
• Strong communication and interpersonal skills to effectively assist customers.
• Problem-solving mindset with a focus on addressing client inquiries and challenges.
• Excellent organizational abilities and the capacity to manage multiple tasks in a fast-paced environment.
• Familiarity with customer support software and CRM systems is desirable.
• Willingness to work flexible hours, including weekends and holidays as necessary.
• Relocation to Greece is required for this position.

Benefits

1. Competitive Monthly Salary
2. 2 Extra Salaries Per Year
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...