Job Description
Patrique Mercier Recruitment is excited to offer a unique opportunity for a Czech Customer Support role based in Greece, complete with a fully paid relocation package! This position is perfect for individuals looking to enhance their career while experiencing the beautiful culture and lifestyle of Greece. As a Czech Customer Support representative, you will be responsible for providing exceptional assistance to customers, handling inquiries and providing solutions in a supportive and professional manner. If you are fluent in Czech and eager for an international experience, we want to hear from you!
Responsibilities
- Deliver high-quality customer support via phone, email, and chat.
- Assist customers with inquiries related to products and services, providing accurate information and solutions.
- Efficiently resolve customer complaints and maintain high customer satisfaction.
- Document interactions and feedback accurately for future references and improvements.
- Collaborate with team members to enhance service delivery and customer experience.
- Participate in training sessions to stay updated on product knowledge and customer service best practices.
Requirements
- Fluency in Czech (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles is preferred.
- Ability to solve problems effectively and deliver high levels of customer satisfaction.
- Willingness to relocate to Greece and embrace a new culture.
- Interest in working in a fast-paced environment.
- Familiarity with customer service platforms is a plus.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )