Customer Service Representative – Spanish (Consumer Electronics)

Job Description

Join a leading consumer electronics company and deliver exceptional customer service to Spanish-speaking customers. Provide support via phone, email, and chat, troubleshoot issues, and ensure an outstanding customer experience.

Location: Remote – Based in Greece
Languages: Spanish (Native) & English (B2+)
Start Date: 03/04/2026
Schedule: Monday–Sunday, 09:00–21:00, 2 days off
Contract Type: Full-Time

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat with professionalism and empathy.

• Assist with product-related issues, troubleshooting, and warranty claims.

• Provide clear and accurate product and service information.

• Resolve complaints effectively to ensure a positive customer experience.

• Collaborate with team members and escalate issues when necessary.

• Participate in training and feedback sessions to enhance skills and knowledge.

Required Skills & Qualifications:

• Native-level fluency in Spanish; English (B2)

• Strong verbal and written communication skills

• Customer-focused with problem-solving mindset

• Ability to work in a team while taking individual ownership

• Prior customer service experience is a plus, but not mandatory

• Legal authorization to work in Greece: EU Citizenship, Full/Specific-purpose Work Permit, or Certificate of Protection (refugees)

Salary & Benefits:

• Base Salary: €1,045.72 gross/month

• Performance Bonus: Up to €150/month (based on performance)

• Training: 2-week paid, remote training by certified instructors

• PC and router provided for home office setup

• Health care benefits and product/service discounts

• Free online Greek language courses

• Career growth and development opportunities

• Access to modern workspaces with break areas

• Great Place to Work-certified company, promoting diversity and inclusion

• Social and community initiatives

Relocation Support (Optional):

• Full Package: Flight + Hotel stay + Real estate agency fee

• Alternative Package: €250 relocation allowance + real estate agency fee

Hiring Process:

1. Submit application

2. Language proficiency test (Spanish & English)

3. Interview with client

Why This Job Stands Out:

• Fully remote work in Greece

• Paid training and continuous learning

• Inclusive and supportive company culture

• Opportunity for performance-based bonuses

Apply Now:
Bring your customer service skills to an exciting consumer electronics project and join a dynamic, international team.