Executive Assistant (Operations)

Job Description

We’re looking for an Executive Assistant (Operations) to support a fast-growing health-tech platform working at the intersection of clinician education and healthcare innovation. This role is highly operational and cross-functional, focused on keeping internal workflows, external communication, and administrative processes running smoothly across teams.

You will support leadership and managers with coordination, outreach, documentation, and light finance and billing tasks. This role is ideal for someone who is highly organized, confident in written communication, and comfortable operating across multiple workstreams in a startup environment.

If you enjoy being the connective tissue between people, systems, and processes and want visibility into how a health-tech business operates day to day, this role is a strong fit.

Why You’ll Want to Join

• You will be paid in USD (bi-monthly: every 15th and 30th)
• Up to 14 days of Paid Time Off annually (starting Day 1)
• Observance of Holidays per company guidelines
• 100% remote setup so you can work wherever you’re most productive
• Work closely with leadership and cross-functional managers
• Be part of a growing health-tech platform with real-world clinical impact

What You’ll Work On

Executive and Operational Support

• Support leadership and managers with scheduling, coordination, and follow-ups
• Maintain organized documentation, trackers, and internal records
• Prepare summaries, notes, and basic reports to support decision-making
• Help keep projects and internal initiatives moving forward

Cross-Functional Coordination

• Work with multiple managers across operations, partnerships, and internal teams
• Coordinate timelines, deliverables, and communication between stakeholders
• Follow up on action items and ensure nothing falls through the cracks

Brand and Partner Outreach Support

• Assist with outbound communication to brands, partners, or external stakeholders
• Draft and send professional emails and follow-ups
• Maintain outreach lists, CRM entries, or partnership trackers as needed

Billing and Finance Assistance

• Support basic billing, invoicing, and finance-related tasks
• Track payments, expenses, or simple financial records
• Coordinate with leadership or external partners on billing questions or documentation

What You Bring

• 3+ years of experience as an Executive Assistant, Operations Assistant, or similar role
• Strong written and verbal English communication skills
• High attention to detail with strong organizational habits
• Comfort juggling multiple priorities across different teams
• Experience supporting operations, admin, or business processes
• Ability to work independently and proactively in a startup environment

Nice to Have

• Previous experience in health-tech, SaaS, or technology startups
• Background supporting billing, finance, or invoicing workflows
• Familiarity with tools like Google Workspace, Notion, Airtable, or CRMs
• Experience coordinating with external partners or brands

How to Apply

Please include:

1. Your updated resume
2. A short 1 to 2 minute Loom video introducing yourself and describing your experience supporting operations or leadership teams

Only candidates who submit a Loom video will be considered.

If you’re an organized operator who communicates clearly, enjoys supporting multiple stakeholders, and wants to play a key role behind the scenes of a growing health-tech company, this role offers meaningful ownership and room to grow.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

1. Initial Application - Submit your application and complete our prequalifying questions
2. Video Introduction - Record an video introduction to showcase your communication skills and work experience
3. Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
4. Recruitment Interview - Initial screening with our talent team
5. Executive Interview - Meet with senior leadership to discuss role alignment
6. Client Interview - Final interview with the client team you'd be supporting
7. Background & Reference Check - Professional reference verification
8. Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.