Italian Customer Support in Grecce

Job Description

About the role

We are looking for an Italian speaking Customer Support Representatives to join an international team. You will be responsible for providing high-quality support and ensuring an excellent customer experience for Danish-speaking customers.

Responsibilities

• Provide customer support in Italian via phone, email, and chat

• Assist customers with inquiries, troubleshooting, and account-related questions

• Ensure high levels of customer satisfaction

• Accurately document customer interactions and solutions

• Escalate complex cases when necessary

Requirements

• Fluent in Italian (C1/C2 level)

• Good level of English (B2 or higher)

• Strong communication and problem-solving skills

• Customer-focused mindset

• Ability to work in a fast-paced environment

• Previous Customer Support experience is a plus, but not required

What we offer

• Competitive salary package

• Full training provided

• International and multicultural work environment

• Career growth and development opportunities