Cross Border Talents

German Speaking Customer Support Representative (EU)

Job Description

Job Title: Customer Support Representative – German Speaking

Location: Greece (Remote – work from anywhere in Greece)

Work Model: Remote
Relocation Support: Provided by the company

Languages Required:
German: C1 level or higher
English: B2 level or higher


Job Overview:
We are hiring German Speaking Customer Support Representatives to work remotely from anywhere in Greece. This role is ideal for candidates with strong German communication skills who are customer-oriented and looking to work in an international environment. No previous experience is required, as full training will be provided.

Responsibilities:
Handle customer inquiries via phone, email, and chat
Provide professional and high-quality customer support
Resolve customer issues efficiently and accurately
Ensure high levels of customer satisfaction
Document customer interactions in internal systems
Follow company procedures and quality standards

Requirements:
German language proficiency at C1 level or higher
English language proficiency at B2 level or higher
EU citizenship is mandatory
Good communication and problem-solving skills
Customer-focused mindset
Basic computer skills
No previous customer support experience required

What We Offer:
Competitive salary
Performance-based bonuses
Remote work from anywhere in Greece
Relocation support provided by the company
Health insurance
Paid training
International work environment
Career growth opportunities