QA Tester (Product & Operations Support)

Job Description

We’re looking for a QA Tester who can own manual testing while also supporting light administrative and recruiting workflows inside a fast-moving health tech startup. This role is execution-focused and hands-on, designed for someone who enjoys finding issues before users do and keeping internal operations running smoothly.

While quality assurance is the priority, this role also supports admin and recruiting work that keeps engineering and leadership moving fast. The right person is detail-oriented, organized, and comfortable juggling multiple workstreams without constant direction.

Why You’ll Want to Join

• You will be paid in USD (bi-monthly: every 15th and 30th)
• Up to 14 days of Paid Time Off annually (starting Day 1)
• Observance of Holidays per company guidelines
• 100% remote setup so you can work wherever you are most productive
• Direct exposure to product, engineering, and leadership decisions
• Opportunity to grow into deeper QA, product ops, or technical operations work

What You’ll Work On

Quality Assurance and Product Testing

• Execute manual testing across development and staging environments
• Identify, document, and report bugs, regressions, and usability issues clearly
• Create and maintain test cases, test plans, and simple QA documentation
• Validate fixes and ensure issues are fully resolved before release
• Help improve testing workflows and QA standards over time

Admin and Recruiting Support

• Support outbound recruiting efforts for technical roles
• Source and reach out to candidates using LinkedIn and other platforms
• Review inbound applications and help coordinate interviews
• Assist with scheduling, documentation, and internal coordination tasks

Operational Support

• Help keep internal processes organized and documented
• Support ad hoc projects for engineering or leadership teams
• Assist with release coordination and internal tracking as needed

What You Bring

• 2 to 3+ years of experience in QA testing, product operations, or technical support
• Strong attention to detail and comfort following structured testing instructions
• Ability to clearly document bugs and communicate issues in writing
• Comfortable using tools like Jira, Slack, Google Workspace, or similar
• Organized, reliable, and able to manage multiple priorities at once
• Interest in technology, startups, or healthcare software

Nice to Have

• Previous experience supporting recruiting or hiring workflows
• Exposure to health tech, SaaS, or regulated environments
• Experience working closely with engineering teams
• Interest in growing into product ops, QA leadership, or technical operations

How to Apply

Please include:

1. Your updated resume
2. A short 1–2 minute Loom video explaining your QA experience and how you approach testing and organization

Only candidates who submit a Loom video will be considered.

If you enjoy breaking products before users do, keeping systems organized, and supporting teams behind the scenes, this role offers meaningful ownership and a clear path to grow inside a product-driven startup.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

1. Initial Application - Submit your application and complete our prequalifying questions
2. Video Introduction - Record an video introduction to showcase your communication skills and work experience
3. Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
4. Recruitment Interview - Initial screening with our talent team
5. Executive Interview - Meet with senior leadership to discuss role alignment
6. Client Interview - Final interview with the client team you'd be supporting
7. Background & Reference Check - Professional reference verification
8. Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.