Olo

Commercial Account Executive

Job Description

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable hospitality at scale, helping brands to do more with less, and making every guest feel like a regular.

Olo's industry-leading online ordering platform has changed the restaurant landscape, helping many of our customers achieve 40%+ digital sales. You will be helping new logo brands move beyond fragmented tech by adopting an integrated platform for ordering, payments, and guest engagement.

This is an exciting opportunity to join a growing group of Account Executives within Olo's Commercial Sales team, focused on restaurant brands with between 5 and 15 locations. You will report to the Senior Manager, Commercial Sales, and can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.


What You’ll Do
  • Qualify and close inbound opportunities with prospective restaurant brands with 5-15 locations.
  • Drive awareness of Olo products and services to an assigned “Book of Business” and book meetings to explore sales opportunities.
  • Deliver a unified vision of Olo’s Order, Pay, and Engage solutions, and present a recommended proposal for each prospect based on a thorough understanding of their business model, technology stack, and growth plans.
  • Build and manage key stakeholders and "champions" through multi-threading within target organizations. 
  • Conduct high-impact product demonstrations (video conference or face-to-face) showcasing how Olo solutions help brands deliver personalized hospitality at scale while driving incremental revenue.
  • Coordinate customer meetings and deliver timely recaps with associated follow-up materials.
  • Manage the full sales cycle, from initial discovery and qualifying competitive threats to final contract negotiations.
  • Partner with the Deployment and Customer Success teams to ensure seamless program launches that meet client expectations.
  • Maintain a consistent pipeline to meet and exceed monthly/quarterly revenue and new client acquisition goals.

    • What We’ll Expect From You
  • 1+ years of sales experience, with 1+ years in a closing role (B2B SaaS, payment solutions, or hospitality tech preferred).
  • Understanding the whitespace of each account, you perform outbound prospecting into customers with relevant messaging to create necessary pipeline coverage.  
  • You conduct excellent discovery and adopt a structure to determine whether to continue the sales conversation.
  • You demonstrate an ability to identify, build, and manage key stakeholders throughout the process.
  • You adopt a standard sales process or methodology, clearly articulating the specific actions that each role is responsible for within the process.
  • You arrive for each key conversation with an agenda and set questions, and follow up with thoughtful discussion points and next steps.
  • You have experience selling platform-based products and are comfortable getting “into the weeds” with prospects.
  • Able to communicate with multiple internal departments about client feedback and work cross-functionally to solve problems.
  • You are proficient in demonstrating complex platforms and highly skilled in CRM (Salesforce), Excel, and data analytics tools.
  • Exceptional presentation skills and the ability to simplify complex technical concepts for C-level or founder-level decision-makers.
  • Experience deciphering legal contracts and navigating the nuances of multi-year SaaS agreements.
  • Comfortable managing a high volume of deals simultaneously in a fast-paced, remote-friendly environment.
  • You're client-focused, motivated, and have prior results to prove it.

    • Apply Now
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