Cority

Manager, Revenue Operations (Deal Desk)

Job Description

We are seeking a high-impact Manager, Revenue Operations to build, lead, and scale our Deal Desk function from the ground up. This role goes beyond managing approvals — you will be a strategic partner to Sales, Finance, and Legal, designing the commercial frameworks that allow us to win larger deals, faster, and more profitably.

Your mandate is to evolve deal-making from a reactive approval process into a proactive advisory function, increasing deal velocity, protecting margins, and enabling predictable Month-End and Quarter-End closes.

Why This Role Matters
In many companies, Deal Desk is a bottleneck. Here, it is designed to be an accelerant - with real ownership, executive visibility, and the mandate to reshape how we sell


Key Responsibilities:
  • Strategic Deal Architecture & Sales Partnership
  • Act as a trusted Deal Coach to Sales on complex deal structures (multi-year, ramps, cross-sell, usage-based pricing).
  • Implement discounting and approval frameworks that protect margin while maximizing ARR.
  • Balance sales flexibility with financial and legal guardrails to ensure sustainable, scalable deals.

  • Function Stand-Up & Team Leadership
  • Design and document the end-to-end Deal Desk lifecycle from quote to contract handoff
  • Hire, mentor, and develop a high-performing team of Deal Desk Analysts
  • Serve as the primary cross-functional partner to Sales, Finance, Legal, and Product on non-standard deals

  • Operational Excellence & Standardization
  • Standardize deal types, commercial terms, and contract language to enable “clean” quarter-end closes
  • Own CPQ business logic to ensure alignment with pricing strategy and packaging
  • Build / maintain the Deal Desk Playbook to enable Sales self-service on standard deals

  • Success KPI's
  • Reduced quote-to-cash cycle time for complex deals
  • Increased deal throughput per analyst
  • Improved average realized price and discount discipline
  • Near-zero commercial errors reaching Finance and Legal
  • Higher win rates on strategic deals supported by Deal Desk

  • Qualifications:
  • 5+ years in Deal Desk, RevOps, Sales Ops, or Finance; 2+ years managing people
  • Strong understanding of SaaS pricing, enterprise deal structures, and revenue recognition
  • Advanced Salesforce and CPQ expertise
  • High EQ with the ability to influence senior Sales leaders