Remote Client Support Specialist

Job Description

We are looking for a Remote Client Support Specialist to assist clients throughout the planning and coordination process. This role focuses on providing clear guidance, handling booking-related details, and ensuring a smooth, positive client experience—all while working remotely.

Key Responsibilities

Support clients by sharing options, answering questions, and providing accurate information

Coordinate lodging, transportation, and related arrangements

Communicate updates clearly and in a timely manner

Prepare, review, and distribute confirmations and itineraries

Verify details to ensure accuracy and completeness

Deliver friendly, professional support throughout the client journey

Qualifications

Strong communication and customer service skills

Highly organized with strong attention to detail

Comfortable working with online systems and digital tools

Interest in hospitality, coordination, or client-focused roles

Ability to work independently, manage time well, and meet deadlines

What We Offer

Fully remote, work-from-home opportunity

Training and continuous support

Access to industry tools and resources

Collaborative, supportive team environment