Senior Software Engineer (Platform/SRE)

Job Description

About the Role:

In Panorama’s Platform/SRE Team, you will bring deep expertise in cloud infrastructure to design, build, and maintain the systems that power our platform. You’ll focus on scaling and securing our AWS-based infrastructure, managing Kubernetes clusters and RDS databases, and evolving our Infrastructure-as-Code and CI/CD practices.

You’ll take ownership of complex, high-impact infrastructure projects within your squad—driving improvements in scalability, performance, and developer experience—while sharing your knowledge to help teammates succeed.

This role blends hands-on engineering with squad-level technical leadership. You’ll collaborate closely with other engineers to deliver resilient systems, improve deployment processes, and ensure our infrastructure remains robust as Panorama grows.

Responsibilities

• Design, implement, and maintain cloud infrastructure supporting Panorama’s applications and services
• Own and deliver complex infrastructure projects—such as scaling clusters, improving deployments, and optimizing database performance
• Develop and maintain Infrastructure as Code (Terraform, CloudFormation) for reproducible, auditable environments
• Manage Kubernetes clusters and containerized workloads in AWS
• Operate and tune RDS databases, ensuring availability, performance, and cost efficiency
• Improve build and deployment pipelines, collaborating with engineering teams on CI/CD best practices
• Participate in a healthy, well-supported on-call rotation, focusing on proactive reliability and incident prevention
• Share knowledge and mentor teammates to strengthen collective understanding and technical

Requirements

Our Ideal Candidate Has

• Experience: 5+ years designing and operating cloud infrastructure in production environments
• Deep experience with AWS (e.g., EC2, RDS, ECS/EKS, networking, IAM)
• Infrastructure as Code: Strong proficiency with Terraform or CloudFormation
• Containerization & Orchestration: Hands-on experience with Docker and Kubernetes
• Databases: Experience maintaining and tuning PostgreSQL or similar systems in AWS RDS
• Continuous Delivery: Familiarity with CI/CD systems (Buildkite, Jenkins, or GitHub Actions) and deployment automation
• Observability & Monitoring: Strong knowledge of tools like Datadog, CloudWatch, or Prometheus
• Collaboration: Ability to work effectively with cross-functional teams, sharing expertise and influencing decisions within the squad
• Problem-Solving: Proven ability to deliver high-complexity infrastructure work requiring deep domain knowledge and analytical skill
  
  

Bonus Points For:

• Experience designing secure, compliant cloud architectures
• Background in cost optimization and capacity planning
• Interest in developer experience and internal tooling improvements

What Success Looks Like

• You deliver scalable, secure, and reliable infrastructure to support Panorama’s growing platform
• You complete complex infrastructure projects that improve performance, reliability, or efficiency
• You help your squad make informed architecture and operations decisions through deep technical knowledge
• You mentor teammates and improve the team’s collective capability
• You’re recognized by your squad as a trusted, go-to engineer for infrastructure expertise

Benefits

Our salary is just one component of Panorama’s competitive total rewards strategy that also includes annual bonuses or commission awards, equity awards, as well as other region-specific health and welfare benefits