Business Analyst (Digital Delivery) - #34825

Job Description

• Partnering with Squads
• Work closely with developers, designers, and product to shape and refine backlog items and delivery priorities.
• Clarifying the “What” and “Why”
• Translate business problems into clear, actionable user stories and acceptance criteria.

• Facilitating Conversations
• Run workshops, backlog refinement sessions, and stakeholder discussions to drive shared understanding.
• Supporting Agile Flow
• Help teams manage work through Kanban or sprint-based delivery, ensuring work is well-defined and ready to go.
• Validating Solutions
• Participate in testing, reviews, and demos to ensure outcomes meet business and user expectations
• Driving Continuous Improvement
• Look for smarter ways to work, reduce friction, and improve both the product and the delivery process

Requirements

• Agile Delivery Experience
• 3–5+ years as a Business Analyst working in agile environments (Scrum,Kanban, or hybrid), ideally on digital products.
• Strong Delivery Mindset
• You focus on outcomes over artefacts, know when “good enough” is the right call, and help teams move forward without unnecessary friction.
• Excellent Communication & Facilitation Skills
• You can run workshops, ask the right questions, challenge assumptions respectfully, and bring clarity to complex discussions.
• Comfort with Ambiguity
• Requirements evolve, you’re comfortable refining them as you learn, rather than waiting for perfect inputs.
• Digital & Technical Awareness
• Solid understanding of web and mobile delivery, APIs, integrations, and modern software development lifecycles.
• User-Centred Thinking
• Experience gathering user insights, validating assumptions, and ensuring solutions genuinely meet user needs.\
• Pragmatic Documentation Skills
• Strong at writing clear user stories, acceptance criteria, and lightweight documentation that teams actually use.
• Tooling Experience
• Confident using Jira, Confluence, Miro/Mural (or similar) to support collaboration and delivery

Success Looks Like:

• Squads have clear, prioritised work and can move quickly without constant rework.
• Stakeholders feel informed, heard, and confident in delivery progress.
• Solutions land on time and deliver meaningful value.
• Teams trust you as a key delivery partner, not just a documentation gatekeeper.
• Processes and products continuously improve, not because they’re perfect, but because they’re evolving.