Senior Account Manager

Job Description

This role is for one of the Weekday's clients

Salary range: Rs 1500000 - Rs 3500000 (ie INR 15-35 LPA)

Min Experience: 6 years

Location: India

JobType: full-time

We are seeking an experienced and results-driven Senior Account Manager to drive the success of key enterprise client accounts. This role serves as a critical bridge between clients, business development, and technology teams, with ownership of client satisfaction, solution delivery, and revenue growth through upselling and cross-selling. The position offers strong exposure to leadership and growth opportunities in a fast-paced, agile environment.

Requirements

Key Responsibilities

• Play a pivotal role in new business pitches and take ownership of the successful onboarding of enterprise clients.
• Act as the primary point of contact for all client-related matters, ensuring seamless communication and issue resolution.
• Build and nurture trusted advisory relationships with key accounts, customer stakeholders, and executive sponsors.
• Identify and develop new business opportunities within existing accounts, driving retention, expansion, and long-term value.
• Proactively assess, clarify, and validate customer needs, translating requirements into well-defined Statements of Work (SOWs).
• Collaborate closely with business development, marketing, technology, and finance teams to ensure timely and successful solution delivery aligned with customer objectives.
• Analyze market and competitive trends using CRM and analytics tools, providing insights to refine account strategies and improve outcomes.

Requirements

• Bachelor’s degree or higher in Sales, Marketing, Logistics, Supply Chain Management, or a related field from a reputed institution.
• 7+ years of experience in enterprise account management or business development within a SaaS environment.
• Proven ability to manage and grow multiple enterprise accounts with a consultative, customer-first approach.
• Strong experience in system integrations, requirement gathering, SOW preparation, RFI/RFP documentation, and cross-functional project management.
• Excellent written and verbal communication skills, with the ability to influence, negotiate, and deliver formal presentations to senior stakeholders.
• Consultative sales background or prior experience as a Solutions Engineer is a strong advantage.
• Confident, adaptable professional with strong organizational, judgment, and decision-making skills.
• Ability to perform effectively under continual deadline pressure in a fast-moving, agile environment.

Skills

SaaS · Enterprise Account Management · Client Relationship Management · Account Growth · Strategic Partnerships