Head of People Ops

Job Description

What you'll be doing:

Lead the optimization and delivery of People processes and policies across the entire employee lifecycle.

Introduce AI-enabled efficiencies that help managers and employees get faster, clearer, and more accurate support.

Ensure consistent, compliant people practices across all regions where we operate.

Develop and maintain clear, accessible documentation, guides, and resources for employees and managers.

Partner with People Business Partners, Talent Acquisition, and Finance to ensure smooth coordination and alignment across people processes.

Support the rollout of local programs such as onboarding, performance cycles, policy updates, and employee communications.

Manage employee benefits programs, ensuring competitiveness, accuracy, and a smooth experience for employees during enrollment, changes, and inquiries.

Oversee U.S.-specific People Operations tasks, including compliance requirements, employment documentation, and coordination of state-by-state regulations.

Elevate the employee experience by identifying friction points and implementing scalable, people-first solutions.

Build and implement an AI roadmap that transforms the overall people experience.

What you need to have:

Bachelor’s degree in Human Resources, Business, Operations, or a related field.

5–7+ years of experience in People Operations, HR Operations, or a similar operational HR role.

Experience managing or administering employee benefits programs, with a focus on accuracy and employee support.

Familiarity with U.S. People Operations requirements, including employment regulations, documentation, and state-by-state compliance basics.

Strong understanding of core HR processes, compliance requirements, and people practices.

Demonstrated ability to streamline and improve processes as an organization grows.

Strong communication and stakeholder management skills with the ability to bring clarity to complex topics.

Comfort working in a fast-paced, evolving environment with shifting priorities.

An “AI-native” mindset, with enthusiasm for integrating intelligent tools into everyday workflows.

Strong understanding of People Operations systems and tools, with the ability to navigate and optimize them as the organization grows.

To ensure you feel good solving a big Human problem, we offer:

A stimulating, fast-paced environment with lots of room for creativity

A bright future at a promising high-tech startup company

Career development and growth, with a competitive salary

The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare

A flexible environment where you can control your hours (remotely) with unlimited vacation

Access to our health and well-being program (digital therapist sessions)

Remote or Hybrid work policy

To get to know more about our Tech Stack, check here.