Dutch Help Desk Specialist - Thessanoliki

Job Description

This is a full-time position supporting a global travel platform that partners with multiple online travel agencies to provide customers with diverse holiday options and booking solutions.

Role Description:

• Assisting clients with travel reservations, booking modifications, and general destination information.
• Ensure each customer receives professional, empathetic, and solution-oriented support while promoting additional travel services, such as insurance and upgrades.
• Enhancing customer satisfaction and optimizing the travel experience for clients across different partner platforms.

Requirements:

• Fluency in Dutch (C1/native) and good command of English
• Previous experience in customer service, support, hospitality, or tourism is an advantage
• Strong communication and problem-solving skills
• Ability to manage calls, chat, and back-office tasks
• Already based in Greece (mandatory for remote roles)
• Motivated, adaptable, and customer-focused
• First 90 days will be On-site for training and nesting

What We Offer

• Fully remote position (within Greece)
• Competitive salary package
• Performance-based bonuses
• Private health insurance and other benefits (depending on project)
• International work environment
• Full training and continuous coaching
• Supportive and multicultural team
• Flexible schedules

Start date from January 2026 (or later depending on availability)*

Other similar projects may be presented depending on your profile*

Interested or know someone who might be?
Send your CV in English to [email protected].