Swedish Speaking Customer Service for Automotive Company - Work In Greece

Job Description

Mercier Consultancy MD is thrilled to offer an opportunity for Swedish Speaking Customer Service Representatives to join an automotive company in the beautiful location of Greece. This role is perfect for individuals who are passionate about the automotive industry and eager to provide excellent customer service while experiencing the vibrant lifestyle in Greece. As part of our customer service team, you will assist customers in Swedish, providing them with the necessary support and information related to automotive products and services.

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and technical support via phone, email, and live chat in Swedish.
• Provide comprehensive information about vehicle specifications, pricing, and maintenance services.
• Assist customers with booking service appointments and resolving any issues or complaints promptly.
• Document all customer interactions accurately in our CRM system to ensure follow-up and accountability.
• Work collaboratively with internal teams to enhance the customer experience and ensure effective service delivery.
• Stay informed about automotive trends, company products, and promotions to offer valuable insights to customers.

Requirements

• Fluency in Swedish (both written and spoken) is essential; knowledge of English is highly desirable.
• Previous experience in customer service, ideally within the automotive industry.
• Strong communication skills with the ability to engage customers positively and professionally.
• Excellent problem-solving abilities and a proactive approach to customer concerns.
• Aptitude for managing multiple tasks effectively in a fast-paced environment.
• Proficiency in CRM systems and general office software applications.
• Willingness to relocate to Greece and work flexible hours, including evenings and weekends if needed.

Benefits

1. Competitive Monthly Salary
2. 2 Extra Salaries Per Year
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...