Client Program Manager (Employee wellbeing)

Job Description

We are Hedepy, a fast-growing scale-up and a leader in holistic mental health support for individuals and companies across Central and Eastern Europe.

Employee well-being education is becoming a core part of how companies care for their people – and it’s one of the fastest-growing areas of our B2B offering in Poland. As demand grows, we’re looking for someone who will own the entire education agenda end to end – from concept to execution – and to ensure consistently high quality, reliability, and excellent client experience.

💡 What you’ll work on

Program Design & Strategy (40%)

• Designing and planning corporate well-being programs with high autonomy
• Creating and refining workshop and webinar concepts
• Consulting with internal teams and external instructors to ensure content quality and feasibility
• Contributing to the standardization of 10–15 core educational topics for the year

Event Management & Coordination (35%)

• End-to-end execution of online trainings and events (webinars, workshops, academies)
• Managing technical logistics, dry runs, live moderation, and follow-ups
• Coordinating instructors and speakers (briefing, materials, timelines, delivery style)
• Handling last-minute changes, cancellations, and crisis scenarios calmly and independently

Client Management & Project Support (25%)

• Acting as the main project manager for education-related client projects
• Maintaining continuous communication with clients throughout the project lifecycle
• Translating client needs into concrete program setups
• Supporting upsells to additional webinars, workshops, or long-term academies

🌟 What success looks like in this role

• Clients experience smooth delivery, clear communication, and expert guidance
• Workshops and webinars run flawlessly, even when plans change last minute
• Educational topics are well-defined, scalable, and consistently high quality
• Internal teams trust you as the go-to owner of education projects

🤝 Who you’ll work with

You’ll collaborate most closely with:

• Ivo – Head of Customer Support (your manager, CZ)
• Werka – B2B Marketing PL
• Olga –Key Account Manager PL
• Daniela – Education & content collaboration (CZ)

You’ll also work daily with:

• External instructors, coaches, and partner companies
• CS and Sales colleagues across Poland and Czechia

Requirements

👀 What we’re looking for

Must-have

• Practical well-being / psychological knowledge
• Negotiation experience
• Excellent communication skills
• Strong planning and organization skills, precision, and high reliability
• Confidence with digital tools and remote facilitation
• Ability to stay calm and solution-oriented in unforeseen situations, e.g., sometimes speakers cancel, clients change requirements, etc.
• Languages: Polish (C1), English (min. B2)

Nice-to-have

• Education in psychology or a related field is a big plus
• Experience with corporate benefits or well-being programs is an adventage
• Event planning or event management experience
• Background in sales, account management, or client-facing roles

Benefits

🧑‍💻 What you can look forward to

• In addition to the base compensation, you will receive a bonus tied to your results and upsell.
• We offer free psychotherapy sessions on Hedepy. :)
• We have cozy offices in Warsaw and Prague but operate on a remote-first principle, allowing us to work from anywhere thanks to technology.
• You will have the opportunity to work with an international team from 10 different countries and get to meet them on teambuildings or workations by the sea.

Does it resonate with you? 🤗

Apply now, and our recruiter Veronika will get back to you soon!