About the Role:
Join our remote customer care team supporting German-speaking clients across Europe. Youll handle inquiries via phone, email, and chat, ensuring a smooth customer experience every step of the way.
Responsibilities:
Respond promptly to customer questions and concerns
Investigate and resolve technical or service-related issues
Keep accurate case records in CRM tools
Collaborate with internal departments for escalations
Requirements:
German C2, English C1
Based in Turkey
Strong written and verbal communication
Customer-oriented and tech-savvy
What We Offer:
Fully remote position with flexible schedule
Private health insurance
Paid training and development programs
Monthly performance bonuses