Danish Speaking Customer Service - Remote in Greece

Job Description

Patrique Mercier Recruitment PT is excited to present a fantastic opportunity for a Danish Speaking Customer Service Representative to work remotely in Greece. This position is designed for individuals who are passionate about delivering high-quality service to customers while enjoying the flexibility of remote work. You will be responsible for assisting Danish-speaking customers with their inquiries, concerns, and requests, creating a memorable and enjoyable experience with our client’s products and services. If you have outstanding communication skills and a customer-centric approach, we encourage you to apply for this rewarding opportunity in a dynamic and supportive environment.

Key Responsibilities

• Provide exceptional customer support in Danish, handling inquiries related to products, services, and troubleshooting.
• Resolve customer issues promptly and effectively, ensuring complete satisfaction throughout the process.
• Maintain detailed and accurate records of customer interactions, documenting inquiries and resolutions for future reference.
• Collaborate with internal teams to escalate and address complex customer concerns, ensuring smooth communication and follow-up.
• Stay updated on product knowledge and company policies to provide informed advice and recommendations to customers.
• Engage in proactive communication with customers, aiming to enhance their experience and build long-lasting relationships.
• Participate in regular training sessions to improve skills and stay current with industry trends and best practices.

Requirements

• Fluency in Danish is required, along with strong English communication skills, both written and spoken.
• Experience in customer service, preferably in a remote setting, will be considered an asset.
• Strong problem-solving abilities combined with a positive attitude towards customer interactions.
• Excellent verbal and written communication skills, with the ability to engage customers professionally.
• Ability to manage multiple tasks effectively while maintaining quality service levels.
• Attention to detail and strong organizational skills for efficiently managing customer inquiries.
• A genuine interest in providing high-quality service and a willingness to learn will be highly valued.

Benefits

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.