Sophos

Sales Development Representative

Job Description

Role Summary
As a Sales Development Representative – Level Two, you are an experienced and results-driven professional responsible for creating high-quality sales opportunities across the full Sophos product portfolio. In this advanced role, you go beyond individual performance metrics — driving innovation, mentoring peers, and helping shape the SDR organization’s strategies and campaigns.
You combine consistent execution with creative thinking, leveraging data, technology, and collaboration to uncover new business opportunities. Acting as a bridge between Marketing, Sales, and Operations, you provide valuable “boots-on-the-ground” insights that influence how the team engages the market and converts leads into meaningful conversations.




What You Will Do
  • Consistently exceed monthly quotas for qualified opportunity creation through both inbound lead management and proactive outbound prospecting.
  • Design and test new outbound campaigns, experimenting with messaging, sequencing, and personalization to improve engagement rates.
  • Leverage advanced tools — including LinkedIn Sales Navigator, ChatGPT, Outreach.io, and 6sense — to identify, research, and connect with high-potential accounts.
  • Collaborate cross-functionally with Marketing, Sales, and Enablement to provide actionable feedback on campaigns, messaging, and lead quality.
  • Act as a mentor and role model for other SDRs by sharing best practices, coaching on outreach techniques, and helping drive team-wide consistency and success.
  • Proactively analyze campaign performance and report insights to refine targeting and approach.
  • Maintain an organized and prioritized lead funnel; ensure timely follow-up on inbound inquiries in accordance with SLAs.
  • Execute high-volume, high-quality prospecting via phone, email, social media, and chat.
  • Conduct research on target companies to tailor outreach, understand decision-making structures, and identify key buying signals.
  • Effectively articulate Sophos’ value proposition, challenge prospects to think differently about cybersecurity, and qualify opportunities with precision.
  • Deliver detailed and actionable lead summaries to Sales Representatives and Partners that include pain points, key stakeholders, buying motivations, and competitive insights.
  • Maintain accurate and up-to-date data in Salesforce.com, capturing key details on activities, interactions, and opportunity context.
  • Represent the SDR function in internal meetings, sharing ideas that improve process efficiency, enablement materials, and sales-marketing alignment.

  • What You Will Bring
  • Fluent English, Spanish and Portuguese Language Skills
  • Demonstrated success in a Sales Development or Business Development role with consistent overachievement of targets.
  • Advanced proficiency with modern sales tools such as LinkedIn Sales Navigator, ChatGPT, Outreach.io, and 6sense.
  • Excellent written and verbal communication skills; able to adapt tone and message to suit diverse audiences.
  • Strategic mindset — understands business drivers, market context, and how cybersecurity solutions deliver measurable outcomes.
  • Naturally curious and innovative thinker, eager to experiment and iterate on outreach strategies to improve team-wide results.
  • Acts as a multiplier within the SDR team — shares knowledge, supports onboarding, and contributes to a culture of continuous learning.
  • Confident under pressure and resilient in the face of setbacks; views challenges as opportunities to improve.
  • Strong business acumen with the ability to link technical capabilities to customer pain points and business goals.
  • Highly ethical, transparent, and collaborative — trusted by peers, leaders, and partners.
  • Quick to adopt new systems, tools, and workflows to maximize effectiveness.
  • Able to communicate value concisely and credibly, uncovering real needs and establishing meaningful next steps for the sales process.