Sorted Group is a company that provides a software platform for enhancing the delivery experience. Their Delivery Experience Platform offers solutions for managing carrier operations, shipping, and tracking shipments. The platform aims to reduce "Where is my order" questions by providing real-time updates and branded communications to customers. Sorted Group's technology helps retailers optimize parcel allocation, improve customer delivery communications, and manage multi-carrier integrations through a simple API setup. The company focuses on streamlining the post-purchase experience, lowering final mile costs, and improving customer satisfaction.