Espressive is a company that provides a generative AI-based digital workplace assistance platform designed to improve employee and agent productivity. Their flagship product, Barista, serves as an employee co-pilot that uses artificial intelligence and automation to address workplace questions and streamline service desk operations. Espressive focuses on enhancing employee self-help and service desk operations with features like conversational AI, omni-channel support, and analytics. Their solutions are tailored for various departments including IT, HR, and facilities, and offer integrations with enterprise software such as ServiceNow. Espressive emphasizes fast deployment, robust automation, and high ticket deflection rates to support enterprise and global scalability.