Careers at Edgetier

About Edgetier

EdgeTier is a company that specializes in leveraging Artificial Intelligence to enhance customer service interactions. Their platform provides tools for real-time anomaly detection, AI-driven agent performance coaching, and automated chat and email handling, helping customer support teams react swiftly to customer issues and streamline their operations. EdgeTier works with businesses across various sectors, including retail, travel, and gaming, and integrates with major customer service platforms like Salesforce, Zendesk, and Intercom. Founded in Dublin, Ireland, EdgeTier's mission is to transform customer service experiences by making problem-solving as easy as messaging a friend.