Careers at Dovetail

About Dovetail

Dovetail is a comprehensive AI-driven customer insights platform designed to analyze and draw insights from customer feedback. It transforms conversations, documents, and surveys into actionable insights, empowering organizations to make informed product decisions. Dovetail offers a qualitative data analysis platform, a research repository for insights and reports, and AI analysis tools for interviews and survey results. The platform allows real-time trend tracking of customer feedback and integrates with over 25 tools to create a centralized hub for customer knowledge. It is utilized by product managers, designers, researchers, and sales teams to improve customer-centric decision-making. Additionally, Dovetail offers channels for feedback classification and tools for recruiting research participants, making it an essential solution for enterprise-level companies seeking to foster customer-centricity across their teams.