Careers at Cogito Corp

About Cogito Corp

Cogito Corp is a company specializing in providing real-time AI-powered conversation intelligence solutions for contact centers. Their platform integrates Emotion AI, Conversation AI, and Generative AI to enhance customer interactions and optimize workflows. Cogito's software suite, including products like Cogito Companion and Cogito Teams, offers real-time guidance and coaching for customer service agents, aiming to improve customer experience and operational efficiency. They cater to various industries such as telecom, financial services, and healthcare, focusing on boosting sales performance and enhancing employee engagement and retention. Cogito's technology, originally developed to assist veterans in detecting mental health issues, is now utilized by top brands for improving service and sales experiences in contact centers.