Careers at Call Miner

About Call Miner

CallMiner is a global leader in conversation intelligence. Our patented speech analytics, conversation intelligence and customer experience (CX) platforms empower organizations to extract actionable insights from customer conversations, providing a comprehensive view of the customer journey and enabling data-driven decisions.

CallMiner's mission is to help businesses improve customer experiences and drive revenue by leveraging the power of conversation intelligence. We offer a suite of solutions that can be used to:

• Analyze customer interactions to identify areas for improvement
• Uncover customer sentiment and identify key drivers of satisfaction
• Improve agent performance and optimize call center operations
• Gain insights into customer behavior and preferences
• Identify opportunities for upselling and cross-selling

CallMiner is trusted by thousands of organizations around the world, including Fortune 500 companies, government agencies, and leading financial institutions.